Shipping  Policy

Normally, after receiving your complete order for standard items, we can make and have the items ready for shipping within 2  work weeks. There may be delays if some of the materials are not available.  We will contact you if that is the case or if there is any other reason for a delay.

We pay  Economy Courier Shipping by PostNet for South Africa.  Shipping time is 3-5 days.  If you want to ship to the EU or US, please contact us at for our shipping options.

Diomande Shoes is not responsible for unexpected shipping delays caused by circumstances related to the courier itself. Diomande Shoes holds the right to charge additional charges in the case of changing delivery address if the order has already been shipped out.

In the event of refusing to accept your order or if the courier company fails to deliver your order due to being unable to reach you and your order is returned back, Diomande Shoes reserves the right to ask the customer to cover return shipping expenses for the amount equal to that determined by the respective courier company.